Return and Refund Policy

We strive to bring you the easiest and most pleasant shopping experience. We love to deliver you the products you buy at 100% satisfaction. If, for any reason, you are not satisfied with your purchase, we have an all-satisfaction return policy. You may always return your item to us as follows:

• All returns are honored within 30 days IF the state of items are the same condition as when received (i.e. not used, broken, or compromised)
• All altered items (i.e sizing, augmentations, and special orders) are not returnable.
• Please include the reason for return (e.g. damaged or wrong product) so we can improve for the future!

A refund will be issued in the form of your original payment if all requirements are met.

To initiate a return, please contact: CRAFTWORKJEWELRY@YAHOO.COM